Our Story

Making WhatsApp your best salesperson

CartAutomate is a WhatsApp automation platform built from the ground up for Shopify and WooCommerce merchants. One founder, one mission — help every D2C brand sell more with the channel their customers already live on.

Varun Chowdary Ravipati — Founder of CartAutomate
Founder & Builder

Meet the founder

Varun Chowdary Ravipati

Founder, CartAutomate

I built CartAutomate because I saw the gap firsthand — small and mid-size D2C brands were losing serious money every month to abandoned carts and poor post-order communication, while the tools to fix it were either bloated enterprise suites or priced far beyond what a lean store could justify.

WhatsApp is where buyers actually are. A message from a brand on WhatsApp gets opened almost every time; email gets ignored. I wanted a tool that any merchant — whether they're doing 50 orders a month or 5,000 — could pick up, connect to their store in under 5 minutes, and start recovering revenue the same day.

Every line of code in CartAutomate was written with that merchant in mind. No bloat, no enterprise complexity, no surprise bills. Just a tool that works.

The Problem We Solve

Why CartAutomate exists

Commerce increasingly runs on WhatsApp. Your buyers expect order updates, support, and product discovery through the app they already spend hours in every day — not a clunky email thread they'll never open.

Yet most automation platforms were architected email-first for enterprise budgets. They don't understand COD verification, cancellations and RTO, multi-currency checkout, or the fact that a lean D2C store needs a tool that's priced for what it actually sends — not a per-seat subscription.

CartAutomate fills that gap. We give every Shopify and WooCommerce merchant the same WhatsApp automation power that only enterprise brands could afford before — with pricing based on what you actually send, not a bloated per-seat subscription.

The result: merchants get a direct line to their customers at every step of the order journey — from cart to delivery to repeat purchase — without stitching together a dozen tools.

How We Got Here

From a frustration to a full product.

2024

Idea born

Frustrated watching WhatsApp drive 3× more conversions than email for small D2C brands, yet no affordable tool existed to automate it properly.

2025 Q1

First version shipped

Launched abandoned cart recovery via WhatsApp for Shopify. Early merchants connected their stores and started recovering carts the same day.

2025 Q3

WooCommerce + AI Bot

Expanded to WooCommerce, added the AI chatbot powered by a merchant's own product knowledge base, and introduced wallet-based per-message pricing.

2026

Full automation platform

Order confirmations, COD verification, review requests, broadcast campaigns, link tracking, team inbox, and deep analytics — all in one platform.

What We Stand For

The principles behind every product decision.

Built for how commerce really works

COD-heavy checkout, cancellations and RTO, multi-currency stores, real post-purchase support — every feature is designed around the messy realities of running a real store, not a demo.

Automation that actually works

Your time is better spent building your brand. Our platform handles the repetitive touchpoints — from cart recovery to post-delivery reviews — without you lifting a finger.

WhatsApp-native, always

We don't bolt WhatsApp onto an email tool. Everything we build starts from how buyers and sellers naturally communicate on WhatsApp.

Transparent & secure

Wallet-based pricing with no hidden overages. End-to-end encrypted token storage. HMAC-verified webhooks. No surprises, ever.

ROI you can measure

Every message, click, and conversion is tracked. You can see exactly how much revenue CartAutomate recovered for you — down to the order.

Merchant obsessed

The roadmap is driven entirely by what merchants tell us they need to sell more and serve better — not by what looks impressive on a pitch deck.

Everything in one platform

No integrations to stitch together.

Abandoned cart recovery
Order confirmations & updates
COD verification messages
Broadcast campaigns
AI chatbot (24/7 support)
Review & feedback requests
Customer segmentation
Link tracking & analytics
Team inbox & conversations
Shopify & WooCommerce sync
Wallet-based pricing
WhatsApp template manager

Ready to grow with WhatsApp?

Set up in under 5 minutes. No credit card needed.